E-Managed CNP Executive
Who we are?
The E-Managed CNP Executive is responsible of developing long term relationships with a portfolio of top merchants mostly managed electronically, helping them to achieve their sales targets through Clip´s Value Proposition and having special focus on the solutions of CNP. For this position is fundamental to get a deep understanding of the merchants, have proven experience in launching e-managed campaigns, having the capacity to manage a large number of accounts at the same time, providing all of them excellent service and quick solutions for their problems.
Education Level & Work Experience:
- Bachelor degree on business administration, marketing or related experience
- Advanced English level (desired)
- +3 year in client management or sales, with proven record creating/managing e-managed campaigns
- Create digital campaigns for a large number of merchants (phone, whatsapp, e-mail strategy)
- Analyze and understand clients´ behavior and industry trends
- Develop an effective strategy to prioritize the merchants on portafolio and get the best results
- Manage efficiently a pipeline of up sale and cross sale opportunities.
- Develop and execute maintenance and retention strategies.
- Ensure a great customer experience on every interaction with our products.
- Develop a close relationship with the customers by continuously understanding their challenges, needs and proposing solutions that meet their objectives.
- Elaborate Account Reviews, providing clarity on the merchants evolution since it started using Clip´s solutions
- Propose and manage projects that increase the efficiency and effectiveness of the area.
- Understand digital payments in order to suggest the best strategy for CNP solutions
- Ability to problem-solveGreat organizational and Time management skillsExcellent customer service spiritSet-up of electronic campaigns
- Strong analytical skills
- Team player
- Stakeholder management
At Clip we embrace and honor the differences of our Clippers, and together we create a vibrant and extraordinary culture in a space where everyone can be their true self and thrive to their full potential.
We promote access to the same opportunities in a safe and respectful space, free of discrimination and harassment.
Diversity, equity and inclusion have been part of Clip since its foundation and are a key part of our essence. Together we make the extraordinary happen!
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If you are unstoppable, creative and have the skills we need, we want to hear from you!