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Account Relationship Manager (SME Lending)

Funding Societies

Funding Societies

Customer Service
Posted on Tuesday, September 5, 2023

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia, expanding into a leading SME neobank. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India, Softbank Vision Fund and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors.

And here at Funding Societies | Modalku we live by our core values GETFS:

  • Grow Relentlessly: Strive to become our best, most authentic selves.
  • Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
  • Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
  • Focus on Impact: Create impact through bias for action and tangible results.
Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

What you will do:

  • Drive disbursement and renewals with existing clients to meet annual target
  • Manage repayments with existing clients and with their trade partners
  • Coordinate with collection team for successful collection of late repayments
  • Drive renewals of faciltiies with existing clients
  • Generate new businesses through referral from existing clients or owned network
  • Set up process and systems to simplify process of disbursement and repayments
  • Manage client support team to execute disbursement/repayment/support requirements and satisfy SME clients
  • Around 3 years+ experience in account management in the financial industry
  • Familiar with trade financing products
  • Demonstrate problem solving and customer focus attitude
  • Demonstrated strong interpersonal and relationship building skills
  • Able to due diligence SME client and process disbursements on a daily basis
  • Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
  • Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
  • Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
  • Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
  • Learning & Development: We believe learning should never end and we support everyone with curated learning programs on our internal learning platform
  • Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity